Careers at Plasco ID

Join our fast growing entrepreneurial company by emailing your cover letter and resume using the “Submit Resume” button below.

Headquartered in Miami, FL, and Minneapolis, MN, Plasco ID has more than 35 years in the identification industry. We sell and support ID card printing systems, software, cameras, technology cards, access control and visitor management solutions, as well as related consumables to countless vertical markets. The combination of our products, services, technical expertise, and exceptional customer service has earned us the reputation of being the world’s largest integrator of identification solutions. We have served over 100,000 customers in the United States and internationally, including government agencies and Fortune 500 companies. And we are looking for new talent to join our growing team.

ACCOUNTING CLERK – Miami Office

Position Information
Under the direct supervision of the Controller and/or Assistant Controller, the Accounting Clerk participates in the following functions: running AR Aging Reports, make collection calls, send emails with Statements or copies of Invoices as requested by customer, analyze activity into AR card, be able to reconcile differences and explain them to customer.

We Offer

  • Competitive benefits package
  • 401K saving plan with company match
  • Casual dress code (jeans every day)
  • Fast, fun, innovative, team-oriented environment

Position Requirements

  • Knowledge of Accounting principles is strongly preferred.
  • Ability to coordinate with other departments of the Company.
  • Ability to understand customer’s inquiries and be able to explain status of account.
  • Ability to comprehend basic mathematics.
  • Requires effective oral and written communication skills, excellent interpersonal skills and computer literacy.

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TEAM LEAD, WEB DEVELOPMENT – Plasco ID

Position Information

Plasco ID is looking for a hands-on Web Development Team Lead, leading and managing a team of developers and developing web applications for several sites on Miva ecommerce platform. Responsible for the successful delivery of projects will require you to plan, coordinate, and lead activities across the entire project life-cycle.

To qualify for this role, in addition to team management experience you must also possess proven track record in web development for sites on Miva ecommerce platform strongly preferred.

Job Location: Minneapolis

 

We Offer

  • Competitive benefits package
  • 401K saving plan with company match
  • Casual dress code (jeans every day)
  • Fast, fun, innovative, team-oriented environment

Position Requirements

  • Advanced knowledge of web development languages including but not limited to HTML, HTML5, CSS, PHP, AJAX, JavaScript, and JavaScript libraries such as jQuery
  • Extensive responsive design experience
  • Experience working with Miva content / ecommerce platform strongly preferred
  • A solid understanding of web application development processes, from the layout/user interface to relational database structures.
  • Strong knowledge of technical SEO, Webmaster Tools, and GA
  • Integrating site functionalities with third-party software, APIs, and/or feeds
  • Experience managing outside vendor partners
  • Experience with cross-browser compatibility
  • Aggressive problem diagnosis and creative problem-solving skills
  • Solid understanding of security and session management within web applications
  • Ability to move quickly and independently and juggle multiple projects

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Manager, Customer Success – Plasco ID

Position Information

The Customer Success Manager (CSM) will play an integral role in the deployment and roll-out of our Cloud Badging solution to our new customer base. The CSM will leverage their relationship as a trusted adviser to help facilitate the customer’s ongoing success and work to ensure continued overall satisfaction with the Cloud Badging solution.

Position Requirements

  • An exceptional communicator who is adaptable and possesses confident and articulate verbal skills, and active listening skills
  • Assertive but empathetic in nature; able to drive internal and external customers toward strategic goals through a combination of persuasion and rapport
  • Self-starter with demonstrated ability to work independently and creatively
  • Exceptional project management skills with multi-tasking abilities and organization skills
  • Superior follow-through. Build trust and credibility with customers by consistently delivering answers and/or resources on-time
  • Comfortable managing enterprise relationships over the phone, through email and in person
  • Strong analytic and strategic thinking required – be able to take customer concerns and orchestrate resources and tactics to address them
  • Ideally familiar with a CRM, or similar enterprise solution (ERP system)
  • Ideally familiar with using analytics in managing customer relationship
  • Preferably, having experience and/or the ability to comfortably discuss Cloud Badging methodologies and best practices to all levels of stakeholders within an organization

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Purchasing Cleck – Plasco ID

Under the direct supervision of the Purchasing Manager, the Purchasing Clerk participates in the functions of creating  or processing purchase orders, updating of pricing in the system, vendor relationships and negotiation of pricing.

Position Requirements:

  • High School Diploma or GED required
  • Minimum of two  (2+) years’ experience in the field or related area
  • Ability to efficiently and effectively manage time and carry out orders.

Note: This is a temporary position

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Customer Service Representative – Plasco ID – ID Wholesaler

Position Information

Under the direct supervision of the Manager and/or Supervisor, the Customer Service Representative serves customers by providing product and service information; resolving product and service problems in a fast paced environment.

Position Requirements:

  • Phone customer service experience required.
  • Ability to coordinate with other departments of the Company.
  • Ability to de-escalate an irate customer.
  •  Requires effective oral and written communication skills, excellent interpersonal skills and computer literacy.

Note: This is a temporary position

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