Careers at Plasco ID

Join our fast growing entrepreneurial company by emailing your cover letter and resume using the “Submit Resume” button below.

Headquartered in Miami, FL, and Minneapolis, MN, Plasco ID has more than 35 years in the identification industry. We sell and support ID card printing systems, software, cameras, technology cards, access control and visitor management solutions, as well as related consumables to countless vertical markets. The combination of our products, services, technical expertise, and exceptional customer service has earned us the reputation of being the world’s largest integrator of identification solutions. We have served over 100,000 customers in the United States and internationally, including government agencies and Fortune 500 companies. And we are looking for new talent to join our growing team.

Sales Operations Analyst  –  Minneapolis

Position Information

As a Sales Operations Analyst you will provide analytics, reporting and data-driven insights.  You will develop and maintain high-value analytics and reports that provide visibility into performance and drive decision-making.  There will be a particular focus on analyzing and surfacing opportunities to grow revenue at Plasco’s two award-winning websites, IDWholesaler.com and IDZone.com.  You will report to and partner closely with the Sr Business Analyst while working closely with cross-functional team leaders from Sales, Marketing, and Finance.

This role requires a proactive personality, a highly analytical mindset, rigorous attention to detail and excellent communication skills.  The job location is at our St. Louis Park, MN location.

Basic Qualifications:

  • Bachelor’s degree or higher from an accredited institution
  • Minimum of three (3) years of related experience including data reporting, modeling, or operational analysis responsibilities
  • Minimum of two (2) years of experience in an Analyst role working on business analysis, sales operations, marketing, and/or finance
  • Minimum of one (1) year of experience working with data and having direct contact with key stakeholders
  • Minimum of two (2) years of experience with Advanced MS Excel functionality
  • High level of accuracy and attention to detail, with solid interpersonal skills

Preferred Qualifications:

  • Bachelor’s degree or higher in Economics, Accounting, Business Administration, Finance, Data Science, Marketing, Mathematics, or related field
  • Strong organizational, analytical, problem solving, and time management skills with an ability to effectively manage high volume of work on a monthly basis.
  • One (1) year of experience within a service-orientated environment focused on helping internal stakeholders, in particular with sales management.
  • Computer based knowledge of various tools used for documenting and developing business (Excel, Access, SQL, R, Tableau, etc)
  • Prior experience working with sales management and understanding of key sales metrics
  • Good working knowledge of CRM systems, preferably Salesforce
  • Excellent oral and written communication skills.

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Marketing Manager  –  Minneapolis

Position Information

As a member of the Plasco ID marketing team, you will play a pivotal role by developing and executing marketing strategies and plans that will drive lead generation and revenue growth for Plasco ID’s largest business units ID Wholesaler and ID Zone. This is a unique opportunity to play a highly visible role in an exciting, industry-leading company that leverages digital and technology to accelerate growth.

The IDW/IDZ Marketing Manager is a key team member of the Demand Marketing team and works cross-functionally to support and drive key marketing projects that support business unit growth initiatives. The role focuses on projects that further market insights, customer segmentation, lead generation, channel programming, and sales enablement. The role works in close collaboration with the demand marketing, eCommerce, marketing operations and product marketing teams to develop, execute, and optimize multi-channel marketing programs. The role reports to the Director of Marketing, Demand and joins a team of fun, dynamic peers.

Qualifications:

  • Bachelor’s degree, MBA preferred
  • 5+ years of experience in a marketing role or equivalent, preferably in B2B Durable Goods or Software-as-a-Service (SaaS) technology company with progressive growth or equivalent

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Customer Service Representative  –  Minneapolis

Position Information

The Customer Service Representative serves customers by providing product and service information; resolving product and service problems in a fast paced environment.

Position Requirements:

  • Phone customer service experience required.
  • Ability to coordinate with other departments of the Company.
  • Ability to de-escalate an irate customer.
  •  Requires effective oral and written communication skills, excellent interpersonal skills and computer literacy.

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Customer Service Team Lead – Minneapolis

Position Information

Responsible for all aspects of Customer Service and Administration including the bookings, changes, customer order fulfillment error resolution, and all roles pertaining to the orderly and timely execution of post sales activities.

Qualifications:

  • Associates in Arts – Business preferred
  • Minimum of  three (3) years of supervisory/managerial customer service experience in a Distribution/Warehouse Office Environment preferred
  • Ability to efficiently and effectively manage a team to provide excellent customer service support.

Knowledge and Skills:

  • Proven track record of managing a team
  • Phone customer service experience required.
  • Ability to coordinate with other departments of the Company.
  • Ability to de-escalate an irate customer.
  • Requires effective oral and written communication skills, excellent interpersonal skills and computer literacy.

Submit Resume