Careers at Plasco ID

Plasco ID offers a great platform for your professional growth and taking your career to the next level. Join our fast growing entrepreneurial company by emailing your cover letter and resume using the “Submit Resume” button below.

Headquartered in Miami, FL, and Minneapolis, MN, Plasco ID has more than 35 years in the identification industry. We sell and support ID card printing systems, software, cameras, technology cards, access control and visitor management solutions, as well as related consumables to countless vertical markets. The combination of our products, services, technical expertise, and exceptional customer service has earned us the reputation of being the world’s largest integrator of identification solutions. We have served over 100,000 customers in the United States and internationally, including government agencies and Fortune 500 companies. And we are looking for new talent, with big career ambitions, to join our growing team.


Mission & Vision

Our MISSION
We partner as one with our customers to provide the best solutions and support.

Our VISION
We will be the leader in providing our valued customers with seamless identity solutions to meet their unique needs.

Our VALUES
The Plasco ID Way
At Plasco ID, we partner as one with our customers to provide the best solutions and support. We demonstrate our core values in all we do:

    • Customer Focused: We make Customers the top priority
    • One Plasco: We work together for Customer success
    • Respect Others: We care about HOW we operate
    • Seek Excellence: We look for ways to improve
    • Have Fun: We have fun and do good work

Current Job Opportunities

Digital Content Specialist – Minneapolis

Position Information
As the Digital Content Specialist within the Plasco ID marketing team, you will own, manage, deploy, and optimize content for the Plasco ID digital platforms, specifically for online and E-Commerce. You will help generate ideas to increase content engagement and conversion for four unique business lines that serve the identification solutions marketplace. A heavy concentration of this role will focus on two growing Internet Retailer brands. This role will closely collaborate with other members of the Content Operations team – as well as Product Management, Web Development, and Sales teams – to plan, develop, and execute onsite content.

This role will perform ongoing content maintenance including updates to product details, descriptions and imagery, customer support information, promotional details and other brand positioning pages.

The Digital Content Specialist must thrive in a fast-paced environment while managing multiple projects simultaneously. A motivated individual who communicates effectively in a collaborative team environment but is a productive independent worker is required. The ideal candidate will have a passion for digital marketing coupled with content management and B2B marketing experience.

Essential Duties and Responsibilities:

  • Creates and maintains e-commerce, technical, and marketing content on websites
  • Accurately configures and populates content on Magento E-Commerce platform and other content management systems; applies basic HTML and CCS knowledge to prepare content for systems
  • Leads the quality control of content and page display; ensures that all content follows best-in-class UI that is consistent in voice/tone/construction and is technically correct
  • Uses search engine optimization (SEO) best practices to produce and optimize unique product copy
  • Modify and create product and other site imagery using Adobe Photoshop photo-editing software
  • Works closely with web development team to enhance site performance through new web feature ideation and web usability, content, and design ideation
  • Participate in content-related sessions to identify, plan, prioritize and analyze needs alongside key stakeholders
  • Develop and maintain processes and procedures for development, publication and distribution of content
  • Maintains and continuously upgrades her/his knowledge of digital best practices technologies, voice-of-customer knowledge, and the competitive landscape
  • Perform any other tasks, as assigned

Qualifications:

  • Associate or bachelor’s degree in Marketing, Communications, Journalism or equivalent industry experience
  • 1+ years of E-Commerce, retail and/or industry experience
  • 1+ years working in the Magento E-Commerce platform, and/or other content management and page publishing tools
  • 1+ years in a role writing clear, compelling content that adheres to style guidelines and is substantially error-free
  • Comfortable with basic HTML and CSS
  • Demonstrated ability to write clear, compelling content that adheres to web style guidelines and is substantially error-free
  • Basic knowledge working in Adobe Photoshop to accomplish photo editing and imagery creation
  • Familiar with SEO and SEO tools with working knowledge of emerging trends and developments in content strategy
  • Experience working on multiple projects while meeting deadline expectations in a high growth environment where priorities shift fast
  • Experience working on UI design & graphic design projects preferred

Knowledge and Skills:

  • Self-starter capable of producing a high quantity of work within tight deadlines
  • Sense of urgency, attention to detail, ability to prioritize and quickly adapt to a changing environment
  • Ability to actively own, manage and be accountable for projects
  • Excellent communication skills with a demonstrated ability to collaborate across departments
  • Strong creative ability and a talent for developing compelling content
  • Effectively communicates on project status, deliverables and upcoming deadlines to marketing and business teams

What’s In It For You?

  • A fun, relaxed culture that is positive, energetic and allows you to collaborate with your peers at a deeper level than available at most organizations!
  • Rewards and benefits that will take care of you and your family including a PTO plan, health, dental, vision, 401(k), so much more!
  • A fast-paced working environment that values working smarter and more efficiently while promoting flexibility for you to apply creative approaches to projects.
  • An organization that is supportive, presents new challenges to tackle and invests in your growth and advancement.

Digital Media Specialist / Web Analyst  –  Minneapolis

Position Information:
Plasco, Inc. is seeking a full-time Digital Media Specialist / Web Analyst to join our Minneapolis marketing team. The ideal candidate is a detail-oriented, data-driven marketer, adept at digital media strategy, and passionate about E-commerce business. The Digital Media Marketing Specialist will be responsible for planning, optimization and analysis of paid advertising, in addition to digital marketing analysis and reporting. In this role, you will be responsible for driving profitable sales, maintaining optimal performance metrics, driving promotional and merchandising opportunities as well as developing web analytics strategy and measurement structure.

This position will report to the Marketing Operations Director. It will be directly responsible for superior, measurably improved results of our paid media business accounts. This role has the opportunity to make a significant impact on sales and profitability as our E-commerce business is growing rapidly in many areas. You will be an important member of our marketing team who delivers best-in-class execution of paid placement advertising, and will work on implementing, reporting on, and analyzing digital paid campaigns and overall website performance top-to-bottom across multiple websites. You will collaborate with key stakeholders across our marketing, operations, and finance departments to drive a cohesive strategy, identify growth opportunities, and build out a roadmap to grow these channels.

Job Location: MN

Essential Duties and Responsibilities:

  1. Day-to-day execution of paid media marketing campaigns and accounts
  2. Manage bids, budgets and results across multiple platforms including but not limited to Google Adwords, Bing / Yahoo Ads, LinkedIn Advertising
  3. Expertly execute advanced search, shopping, remarketing and display advertising campaigns
  4. Execute optimization strategies through automation tools and platform editor/interfaces to facilitate growth of paid search accounts
  5. Analyze PPC and paid media performance data to gain insights and help integrate into strategic plans that align with overall business strategies
  6. Create campaigns using best practices to gain relevancy and innovative ideas to stand out among the competition.
  7. Provide feedback and work with internal creative resources to develop effective post-click landing experiences.
  8. Develop web analytics strategy and measurement structure
  9. Analyze web traffic and site behavior for customer and business insights to support business decisions, improve customer site experience and accelerate business growth
  10. Monitor KPIs across channels for paid media campaigns and web performance
  11. Create, maintain & deliver performance dashboards & reports that leverage multiple data sources and technologies to provide an end-to-end view of user behavior across the digital ecosystem
  12. Manage web analytics tagging and data quality; provide recommendations for web analytics enhancements
  13. Advise on strategy, including targeting and budget allocations for media campaigns

Qualifications:

  • Bachelor degree, master’s degree a plus
  • 3+ years of experience actively managing paid search & paid media campaigns
  • 2+ years of analytical experience
  • Solid understanding of how the paid media channels work together to create a cohesive, personalized marketing program for the customer, not just knowledge of one channel
  • Demonstrated success in digital marketing campaign optimization and the implications that technology has on developing strategies and execution plans.
  • Exceptional knowledge of Microsoft Excel and Microsoft PowerPoint
  • Experience with Google AdWords, Bing Ads, Google Analytics, Salesforce, eCommerce platforms, ERP, SQL
  • Self-starter approach to work, a positive attitude, and a drive to consistently meet and exceed objectives and take on more responsibility
  • Outstanding decision-making, organization, time-management, project management, planning, and problem-solving skills
  • A data-driven mindset
  • Excellent verbal and written communication skills to partner with internal resources to develop channel strategies and recommendations
  • Current certifications in Google AdWords, Bing, Google Analytics, and/or Google Tag Manager preferred
  • Display media experience preferred

Knowledge and Skills:
Technical Skills

  • Exceptional working knowledge of Google AdWords, Bing Ads, Yahoo Gemini/Oath, and Google Analytics
  • Mastery of AdWords and Bing Ads editor tools
  • Strong paid social advertising experience- Facebook Power Editor, LinkedIn Campaign Manager, Twitter Marketing Solutions, etc.
  • Demonstrated working knowledge of 3rd party platform management softwares (e.g. Kenshoo, DoubleClick DFA/DCM, Marin, AdLens, AdRoll, Bizible, etc.)
  • Experience with other e-commerce marketplaces a plus (Amazon.com, Walmart.com, ebay, jet.com, Target.com, Wayfair.com, etc.)

Soft Skills

  • You are highly productive, self-motivated, creative, focused, and have excellent communication skills
  • You are intellectually curious and love to learn and embrace rapidly changing technologies
  • Passion to work in an entrepreneurial and high growth environment
  • You have high integrity
  • Ability to move quickly and independently and juggle multiple projects
  • Easy to work with, have a good sense of humor, and positive attitude
  • You seek out challenges and take calculated risks when appropriate

Physical Demands:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, operate a PC, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 15 pounds. The employee may occasionally walk throughout the warehouse or to other departments. Visual requirements include distant, close and color vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside the office, and travel to other offices domestically.


Demand Generation Specialist

Position Information:
As a member of the 15-person Plasco ID marketing team, you will play a pivotal role by developing and executing marketing plans and campaigns that will drive lead generation and revenue growth for Plasco ID’s largest business units ID Wholesaler and ID Zone. This is a unique opportunity to play a highly visible role in an exciting, industry-leading Internet Retailer that leverages digital and technology to accelerate growth, meeting the unique needs of our customers with seamless identity solutions.

You will drive the execution and measurement across a range of multi-touch tactics leveraging tools like Salesforce and Pardot to support the Sales organization. The role works in close collaboration with content development, eCommerce, marketing operations product marketing and sales teams to develop, execute, and optimize multi-channel marketing programs. You will run demand generation activities to maintain a constant cadence of email marketing campaigns and drive attendance to webinars. The role reports to the Senior Marketing Manager responsible for demand generation.

You are a highly self-motivated contributor who works well as an individual and within a team environment. The ideal candidate will have a passion for marketing and demand generation, experience in B2B marketing and lead generation campaigns, a data driven mindset, and strong execution skills who thrives in a fast-paced environment managing multiple projects simultaneously.

Essential Duties and Responsibilities:

  1. Execute customer focused campaigns that use a broad mix of tactics including email, webinars, content syndication and/or social media to convert leads and target accounts into pipeline for our sales teams
  2. Work closely with key stakeholders in Sales and Marketing to develop direction and content for targeted lead generation programs
  3. Collaborate with sales teams to garner input and optimize lead conversion to qualified opportunities
  4. Proactively manage marketing calendar of inbound and outbound marketing activities
  5. Increase customer retention by supporting the launch of a loyalty program
  6. Determine KPIs that are measurable and monitor marketing programs closely against targets, modifying campaigns based on conclusions and sharing results with stakeholders

Qualifications:

  • Bachelor’s degree, master’s degree a plus
  • 3+ years of experience actively managing integrated marketing campaigns within a B2B environment
  • Solid understanding of lead generation, CRM systems (Salesforce), and multi-channel marketing, including marketing automation
  • Capacity to work independently and cross-functionally
  • Experience writing and implementing creative briefs including determination of measurable goals, target market, messaging, marketing distribution channels and call to actions
  • Background in and passion for supporting sales teams
  • Experience keeping multiple projects on time in a high growth environment where priorities shift fast
  • Digitally driven – familiar and ready to leverage a strong digital marketing mix, marketing automation, and digital demand strategies
  • Ability to demonstrate results measured in leads, pipeline and revenue

Knowledge and Skills:

  • Roll up your sleeves and get work done attitude
  • Sense of urgency, attention to detail, ability to prioritize and quickly adapt to a changing environment
  • Ability to actively own, manage and be accountable for projects
  • Demonstrated collaboration and partnering with key functions
  • Strong analytical and problem-solving skills
  • Exceptional verbal and written communication skills
  • MS Office, CRM (Salesforce), Google Analytics preferred

Physical Demands:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, operate a PC, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move up to 10 pounds. The employee is occasionally required to walk throughout the warehouse. Visual requirements include distant, close and color vision, and an ability to adjust focus.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, and travel to other offices domestically. A high noise level is possible within the warehouse area.


Team Lead, Web Development  –  Minneapolis

Position Information:Plasco, Inc. is looking for a hands-on Web Development Team Lead to lead a team of 1-2 developers and to develop web applications for several sites. Being responsible for the successful delivery of projects will require you to plan, coordinate and lead activities across the entire project lifecycle.

To qualify for this role, team management experience is required, plus you must possess a proven track record in web development for sites on the Magento ecommerce platform.

Job Location: MN

Essential Duties and Responsibilities:

  1. Manages the delivery of multiple complex simultaneous system development projects from design through to release
  2. Works on a wide range of projects involving the implementation of new and existing systems, solutions and processes
  3. Defines delivery phases of the project including activities, sub-activities, and milestones
  4. Responsible for ensuring that project risks, issues and milestones are identified and managed closely and drive all stakeholders to deliver on time and to the required quality standards
  5. Develop web applications with a high level of reliability, performance, and usability
  6. Management and personal development of a team of up to 3 developers
  7. Manages and ensures timely delivery of projects from external vendors
  8. Capable of understanding and contributing to the technical solution from design through to code level
  9. Ownership, development and management of allocated departmental processes
  10. Perform other duties as assigned

Financial Responsibilities: 

N/A

Qualifications:

  • Minimum of 5 years experience in a web development environment, working on an e-commerce platform
  • 3-5 years of Magento development experience
  • 3-5 years of experience working with scripting languages
  • Bachelor’s Degree in Marketing or related field required
  • Minimum of 1-2 years of management experience
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills

Knowledge and Skills:

  • Advanced knowledge of web development languages including but not limited to HTML, HTML5, CSS, PHP, AJAX, JavaScript, and JavaScript libraries such as jQuery
  • Extensive responsive design experience
  • A solid understanding of web application development processes, from the layout/user interface to relational database structures
  • Magento development experience
  • Strong knowledge of technical SEO, Webmaster Tools, and GA
  • Integrating site functionalities with third-party software, APIs, and/or feeds
  • Experience managing outside vendor partners
  • Experience with cross-browser compatibility
  • Aggressive problem diagnosis and creative problem-solving skills
  • Solid understanding of security and session management within web applications
  • Ability to move quickly and independently and juggle multiple projects

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, operate a PC, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move up to 10 pounds. The employee is occasionally required to walk throughout the warehouse. Visual requirements include distant, close and color vision, and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices domestically. A high noise level is possible within the warehouse area.

NOTE: THIS IS AN IN-OFFICE POSITION. No telecommuting.


Web Developer  –  Minneapolis

Position Information

As a Web Developer, you will work with our team of developers and marketers to continually improve UI/UX of our existing web properties and play a key role in the development of new web properties. You will collaborate with business units to improve the end-user experience and adoption of web applications. In this position, you will build and maintain end-to-end solutions based on business functional requirements.  Additionally, you will ensure that the applications performance metrics meet stated targets. This is a great opportunity to put your talent to work, while learning from your peers, taking your career to new heights.

Basic Qualifications:

  • Minimum of 5 year’s experience in a web development environment, working on an e-commerce platform
  • Demonstrated problem solving and analytical skills
  • Excellent verbal and written communication skills

Technical Skills:

  • Expert knowledge of web development languages (HTML, CSS, PHP, AJAX, JavaScript, JQuery, JSON)
  • Solid Understanding of Data Access Layers
  • Experience with database development, including MySQL and MSSQL Server
  • Experience with web servers and associated operating systems
  • Solid understanding of Object Oriented Programming, XML, XSL
  • Solid understanding of data structures, algorithms and architecture
  • Strong sense of UI/UX and experience with contemporary full stack development standards
  • Experience with client performance optimization for highly trafficked web applications
  • Solid knowledge of e-commerce, with a preference for the Miva platform
  • Strong knowledge of WordPress and/or other CMS
  • Working knowledge of technical SEO, Webmaster Tools, and GA
  • Integrating site functionalities with third-party software, APIs, and/or feeds
  • A solid understanding of web application development processes, from the layout/user interface to relational database structures.
  • Solid understanding of security and session management within web applications

Submit Resume


Order Entry Clerk

Position Summary:
Under the direct supervision of the Order Entry Supervisor, the order entry clerk will work in a fast-paced
environment with multiple types of requests and will be responsible for reviewing and accurately entering requests,
working closely with the Warehouse, Sales, Customer Service, and Purchasing departments to ensure accuracy of
orders, purchase orders, availability of product, and timely processing.

Essential Duties and Responsibilities:

  1. Processing/entering all orders for ID Wholesaler and ID Zone (including Amazon/eBay orders).
  2. Confirming order information is correct, referencing previous information as necessary
  3. Submitting necessary purchase order requests to the Purchasing Department
  4. Verifying customers by sending necessary request to the Customer Service and/or Accounting Department(s).
  5. Sending Picking Tickets to corresponding Warehouse for fulfillment
  6. Reviewing the Receiving Report daily.
  7. Updating customer accounts and orders, as requested.
  8. Billing drop shipment invoices daily.
  9. Maintaining up-to-date knowledge of company products.
  10. Perform all other duties as assigned.

Financial Responsibilities
N/A

Qualifications:

  • High School Diploma or GED
  • Minimum of one (1) year of order entry or customer service experience in a Distribution/Warehouse Office Environment
  • Ability to efficiently and effectively manage time and carry out orders

Knowledge and Skills

  • Bilingual – Spanish/English required
  • Self-starter with demonstrated ability to work independently
  • Multitasking abilities
  • Team player
  • Effective oral and written communication skills
  • Excellent interpersonal skills
  • Effective time management skills
  • Ability to prioritize responsibilities
  • Computer literacy and capability to learn/work with various systems (CRM, ERP, eCommerce)
  • Proficiency in MS Office (Word, Excel, Outlook email, Outlook calendar)

Physical Demands
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, operate a PC, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 15 pounds. The employee may occasionally walk throughout the warehouse or to other departments. Visual requirements include distant, close and color vision, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, and travel to other offices domestically. A high noise level is possible within the warehouse area.


Customer Service Representative

Position Information: Under the direct supervision of the Manager and/or Supervisor, the Customer Service Representative serves customers by providing product and service information, resolving product and service problems in a fast paced environment.

Essential Duties and Responsibilities:

  1. Receive and handle customer complaints accordingly and log details and actions taken.
  2. Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise,
    issuing RMAs, and adjusting bills.
  3. Contact customers to respond to inquiries or provide claim resolution.
  4. Collect deposits or payments, and/or arrange for billing.
  5. Perform all other duties as assigned.

Financial Responsibilities:

N/A

Qualifications:

  • High School Diploma or GED.
  • Minimum three (3) years of customer service experience in a Distribution/Warehouse Office Environment.
  • Ability to efficiently and effectively manage time and carry out orders.

Knowledge and Skills:

  • Phone customer service experience required.
  • Ability to coordinate with other departments of the Company.
  • Ability to de-escalate an irate customer.
  • Requires effective oral and written communication skills, excellent interpersonal skills and computer literacy.

Physical Demands:

The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, operate a PC, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 15 pounds. The employee may occasionally walk throughout the warehouse or to other departments. Visual requirements include distant, close and color vision, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, and travel to other offices domestically. A high noise level is possible within the warehouse area.